Help Center - Document to Markdown Conversion
Everything you need to know about converting PDF, Word, Excel, and PowerPoint documents to AI-ready markdown format.
Quick Start Guide
Get started with document conversion in 4 simple steps. Perfect for beginners and experienced users alike.
Drag and drop or click to upload PDF, Word, Excel, or PowerPoint files
- Supports multiple file formats
- Max file size: 100MB (Pro)
- Secure upload encryption
Enter a website URL to scrape content along with your documents
- Combines file + web content
- Smart content extraction
- Handles dynamic pages
Select conversion options and AI optimization preferences
- AI-optimized output
- Custom formatting
- Token optimization
Get your AI-ready markdown file in seconds
- Clean, structured output
- ChatGPT/Claude ready
- Batch download available
Frequently Asked Questions
Getting Started
What file formats do you support?
We support PDF (.pdf), Microsoft Word (.docx, .doc), Excel (.xlsx, .xls), PowerPoint (.pptx, .ppt), plain text (.txt), HTML, and CSV files. All formats are converted to clean, AI-optimized markdown.
Is there a file size limit?
Free users can upload files up to 10MB. Pro users have a 100MB limit per file. For larger files or enterprise needs, contact our sales team for custom solutions.
Do I need to create an account?
No account is required for basic conversion. However, creating an account gives you access to conversion history, batch processing, and Pro features.
Conversion Quality
How accurate is the PDF to markdown conversion?
Our AI-powered OCR achieves 95%+ accuracy on most documents. For best results, use high-resolution PDFs. Scanned documents may require manual review of complex layouts.
Will tables and formatting be preserved?
Yes! We maintain table structures, headings, lists, and basic formatting. Our AI optimization ensures the output is perfect for training language models like ChatGPT and Claude.
Can you handle scanned PDFs?
Absolutely. Our advanced OCR technology can extract text from scanned documents and images. Pro users get enhanced OCR with better accuracy for complex layouts.
AI Optimization
What makes your markdown 'AI-optimized'?
We structure content for optimal token usage, maintain semantic hierarchies, optimize for context windows, and format data specifically for better AI model performance.
Is the output ready for ChatGPT training?
Yes! Our markdown is formatted specifically for AI model training. We optimize token usage, maintain context relationships, and ensure compatibility with major AI platforms.
Can I use this for Claude or other AI models?
Absolutely. Our markdown format is optimized for all major language models including GPT-4, Claude, Gemini, and open-source alternatives.
Technical Support
Why is my conversion taking a long time?
Large files, complex layouts, or high server load can affect processing time. Pro users get priority processing. If conversion exceeds 5 minutes, please contact support.
The website scraping isn't working. What should I do?
Some websites block automated access. Try the URL directly in your browser first. For protected content, contact support for custom scraping solutions.
Can I convert password-protected PDFs?
Currently, we don't support password-protected files for security reasons. Please remove the password before uploading, or contact enterprise sales for secure processing options.
Troubleshooting Common Issues
- File too large - upgrade to Pro for 100MB limit
- Unsupported format - check our supported formats list
- Network timeout - try uploading during off-peak hours
- Scanned PDF - ensure high resolution (300+ DPI)
- Complex layout - try breaking into smaller sections
- Foreign language - contact support for language-specific OCR
- Protected content - site may block automated access
- JavaScript-heavy site - our crawler handles most dynamic content
- Rate limiting - wait a few minutes between requests
Additional Resources
Step-by-step tutorials for specific use cases
Integrate conversion into your workflow
Connect with other users and experts
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help with any document conversion questions or technical issues.